AHA Knowledge Exchange

Gain insights from the C-suite and health care leaders on the most pressing issues: navigating a changing landscape; fostering a culture of innovation; building health care’s workforce of the future; accelerating the shift to digital transformation; and leading for equity and resolving disparities.

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To enable consumer engagement and care coordination, health systems are using digital transformation develop consumer-focused models of care.
The value-based care initiatives providers are prioritizing and best practices health systems are employing in the transition to risk-based models.
To provide frictionless digital consumer-like experiences, health systems are using digital transformation to improve operations and care.
Using a mobile-first approach to improve patient-provider communication. The digital front door is a shift toward a new and dynamic way of managing the patient experience.
The move to the cloud and the use of electronic health records has multiplied the number of third parties with access to a hospital’s sensitive data
The COVID-19 pandemic’s crushing impact on well-being and mental health has further exacerbated the burnout crisis among clinicians.
Responding to extreme weather events, financial crises, national and local disruptions and the COVID-19 pandemic, many hospitals and health systems face chronic stresses that continually challenge their performance and ability to adapt.
Clinical documentation plays a critical role in providing, coordinating and paying for care.
An influx of critically ill patients during the COVID-19 pandemic has had an enormous impact on health care systems, with many infection-prevention resources diverted to outbreak management.
The COVID-19 pandemic brought to the forefront health inequities and further highlighted how societal factors influence health.
Clinical Laboratories at Duke University Health System quickly ramped up their testing capacity in the face of a surging pandemic
Patient engagement solutions must put the patient first.
Real-time clinical surveillance and analytics solutions go beyond electronic health record (EHR) alerts to identify the early onset of patient deterioration or life-threatening events requiring care team intervention.
Intake processes have become a challenge for hospitals that are managing surges in demand while navigating registration woes and severe staff shortages.
Consumer expectations have risen dramatically for a frictionless health care journey
With consumers demanding mobile experiences that simplify their health care journey, a unique opportunity exists for marketing professionals to take the lead in designing approaches that give health systems a competitive advantage.
Inefficient prior-authorization processes, slow turnaround times, lack of transparency and inconsistent requirements by payers can lead to dangerous delays in patient access.
Medical laboratories always have been indispensable, but the pandemic shed a light on just how valuable they are.
The COVID-19 pandemic exposed the weaknesses of the health care supply chain and highlighted its complexities.
Ambulatory care delivery has undergone major changes during the pandemic